We ended up buying one. I had checked into them several months ago. Thankfully I didn't have any problems with harassment. I never got any phone calls and only received three mailings. We ended up with what they call the 5000 model which cost $1800.00. It's quite a bit but by the time I got done looking at regular pillow top & plush mattresses, the only ones that seemed to make us happy were running around $1000.00 to $1200.00 anyway. I've bought cheaper ones and they just don't last for us. The set we have now, we paid $650.00 eight years ago, they are junk, they are going in the trash. I think they should have lasted longer. My husband has back problems and my hips bother me quite a bit so we decided this would probably be the best route. We should have it sometime next week so I cannot wait to actually sleep on it. It's got a nice warrenty on it (even after checking the fine print) so we hopefully won't have to buy another bed for a looong time. I think it all averages out in the end. I do appreciate the replies and I'll let you all know after a night or two how it's going.