Thanks. Looks like I am going to have to do that. It was bought at Best Buy and will have to be sent off to Gateway and it maybe gone for a few weeks, yes, a few weeks or longer. Such a pain I guess we are all too dependent on our techology today. I do have a tablet which I can use while it is gone but I love my laptop. .If it's still under guarantee you should definitely send it back ..
Thanks. Looks like I am going to have to do that. It was bought at Best Buy and will have to be sent off to Gateway and it maybe gone for a few weeks, yes, a few weeks or longer. Such a pain I guess we are all too dependent on our techology today. I do have a tablet which I can use while it is gone but I love my laptop. .
Sorry you are having problems with your computer. Our family ( my sons have 4 of these ) has 3 computers, 4 lap tops and an IPAD so I can feel your pain. We get everything from Dell and what is nice is if there is a problem that is under warranty they send the tech to your house to fix it.