That is strange about customer support having discrepancies with the bag and the website....
Kao is now 10.5 months, she will be 11 months on May 26. I am feeding her 3 cups of Canidae all-life stage a day based on the bag guidelines (2-3 cups/day for 50-70lbs). However she is very active as we have a large property. She seems to be getting skinner and you can see her spine, ribs, and hipbones. And her middle/waist is sunken in and skinny. I feel that she should be eating more but all that I have read insists that with Candiae you only need 2-3 cups and that it is very important not to overfeed. So I am scared to give her more than 3 cups (plus she gets a few treats a day), however I really think that I should. Any suggestions? Also, if I do start feeding her more, then if she was to get overweight from overfeeding then where would I see it first?