Olly, I used to really like my job, but things have changed a lot. They've hired a lot of new people, but not in MY department. I currently work in purchasing which only consists of myself, my boss, and a girl who just started to replace someone who was fired. I'm currently responsible for taking orders from 6 branches. Each branch has at 3 or 4 inside salesmen with the exception of my branch which has 10. There are also 14 outside salesmen company wide (with more who are being hired in the near future). So, doing the math that means I'm taking orders from approximately 39 to 44 people in one day. That may not sound like much, but there are also the problems of orders not showing when they're supposed to which means I have to track them down. Half the time they've been delivered, but our branch managers just haven't received them in yet which means I just wasted 10-20 minutes tracking an order that we already had. Then we have the customers who place an order today and need it tomorrow which means I have to place the order and then make phone calls to make sure the vendor got the order and that it'll ship. Which could lead to more problems and time wasted if they don't have the stock. That's not even all of my responsibilities either. I have to manually enter new pricing into my system when our vendors have price increases which depending on the vendor it could take a few minutes up to severa hours to do. There's so much more that I could go on and on about, but I can't sit here typing all day. :(
The problem that I have with management is that they're hiring all of these salesmen which my dept is responsible for, but they don't realize that each new branch they open and each new salesman they hire means a lot more work on our part. What's worst is that they don't even think we need a third person in our dept which means they have no plans of hiring anyone else in my dept, in fact they may even let the new girl go. If this happens, I'll literally be forced out the door from the stress. I don't know how this is all coming off to you, but until you sit in my seat I don't think I could clearly make you understand what I'm going through.
I know for a fact that I'd be happier working at a zoo. How do I know this? For one, I'm more of an animal person than an people person. I'd work with animals over people any day. I know I'd still have to work with people at a zoo, but the main focus would be on animals. Cleaning crates doesn't bother me at all. I've almost always had some type of 'cage' animal at some point in my life (hamsters, rats, etc) most recently ferrets for the past 7 years. Cleaning their cages was nothing. Now, I have a 75 gallon aquarium which requires just as much maintainence. Growing up I used to visit my aunt's farm on weekends to help care for her horses as well so I've cleaned stalls and worked with horses a lot. This kind of stuff doesn't bother me at all. As far as standing all day. When I go whale watching during the summer months I'm on my feet all day and it doesn't bother me at all. I know that's entirely different from working at a zoo, but I don't see that bothering me at all. In fact I look forward to it because it would be more helpful to me in terms of keeping me in shape than sitting at a desk all day!
The last point that you brought up about going to college now, if it was that easy I would. Some people (myself included) have a lot of bills and and just can't afford college. I'm working on paying off some of my larger bills and then college may be somewhat more affordable. Trust me, if I had the money right now I'd be in school. It's just not that easy. :(